User Portal

Support Articles

Page 2 of 4. Showing 13 through 24 of 47 support articles.

• Build a New Site on WP Engine

  Learn how to build a new WordPress site on the WP Engine platform. This guide will show how to create a site, log into WordPress, add content, and go live.

  Tags:

  • DNS
  • Media
  • Performance

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• Comparing Network Options

  Compare the WP Engine networks and their features, including; Legacy, Advanced Network, & Global Edge Security (GES).

  Tags:

  • Cloudflare
  • DNS
  • Security

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• Go Live Checklist

  The process of “going live” refers to the process of building out your website and making it publicly accessible on a custom domain name. You can easily track these steps with the “go…

  Tags:

  • DNS
  • Site Setup
  • WordPress

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• Error Logs and Common Errors

  Learn how to access and troubleshoot WordPress website errors using the WP Engine error logs. Individual PHP error entries explained.

  Tags:

  • Development
  • Troubleshooting
  • User Portal

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• User Portal Account Users and Roles

  Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.

  Tags:

  • Account Management
  • Billing
  • Security

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• Move a Domain Between Environments

  Learn how to move your domain from one environment to another. Follow these steps to ensure all steps are done correctly and ensure minimal downtime.

  Tags:

  • AI
  • DNS
  • Site Setup

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• WP Engine’s AI Support Technology

  Learn how best to interact with WP Engine's AI-powered Conversational Search and Virtual Assistant for Support.

  Tags:

  • AI
  • User Portal

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• Single Sign-On (SSO) for WP Engine User Portal

  SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.

  Tags:

  • Security
  • SSO
  • User Portal

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• PHP Upgrade Guide

  Upgrading PHP will improve the performance and security of a WordPress website. Learn about manual and automatic PHP upgrades on WP Engine.

  Tags:

  • Database
  • Development
  • MySQL 8

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• Reduce Bandwidth & Storage Usage

  Learn how bandwidth and storage are calculated, how these measurements impact a website, and how to reduce excess usage.

  Tags:

  • Cache
  • Media
  • Traffic

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• Reset User Portal Login

  The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.

  Tags:

  • Account Management
  • User Portal

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• Upload a wp-content Directory

  Learn how to bring your WordPress website's wp-content folder over to WP Engine via SFTP or via your User Portal in the manual migration process.

  Tags:

  • SFTP
  • User Portal
  • WP Migrate

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