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SFTP Usage and Access
Learn how to use SFTP to access your WordPress site's plugins, themes, content, and other files on the WP Engine platform.
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Support Articles
Page 4 of 4. Showing 37 through 47 of 47 support articles.
Usage Page
The Usage page is available to WP Engine customers and is designed to help better manage plan resource usage.
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Site Monitoring
Site monitoring and alerts can detect an outage on your website. Learn how to configure alerts so you're notified of any downtime.
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WP Engine Billing Invoice Overview
Learn how to find and update your account information and billing details using the Billing page in your WP Engine User Portal.
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WordPress Core Automatic Updates and Deferrals
Managed hosting for WordPress code updates keep your site secure. Learn how our automatic upgrade works, how to defer, and how to manually upgrade.
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504 Gateway Timeout Error
Find out what a 504 Gateway Timeout error is, the reasons this error may happen, and what steps you can take to resolve the error.
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Welcome to WP Engine
Welcome! When you’re ready, log in to the User Portal to start familiarizing yourself with our platform. Within the portal, you can add users, find your invoices, and manage all of your installs.
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Reset a WordPress Admin Password
Learn how to reset your password the traditional way through email, and through the database if your wp-admin isn't accessible.
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Block/Unblock Traffic to a Website
Learn how to password protect your WordPress site and common errors you may see while using password protection on a site.
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Import a WordPress Database
Learn steps to import your database using phpMyAdmin in your WP Engine User Portal, as part of your manual migration process.
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Multi-Factor Authentication for the User Portal
WP Engine uses a system managed by a third party vendor to protect and secure your User Portal credentials. Learn how to set up MFA and find our FAQ.
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