User Portal

Support Articles

Page 1 of 4. Showing 1 through 12 of 47 support articles.

• Smart Plugin Manager (SPM)

  Smart Plugin Manager keeps your site secure by keeping plugins up-to-date. Learn about Smart Plugin manager, how to enable it and how change the settings.

  Tags:

  • Plugins
  • User Portal

  View article
• Sites Page

  A complete feature list of the WP Engine User Portal "Sites" page. Here you will find an explanation of every feature and how to use each.

  Tags:

  • Plugins
  • Site Setup
  • Themes

  View article
• WP Engine Plan and Product Extension Management

  Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal

  Tags:

  • Account Management
  • Billing
  • User Portal

  View article
• User Portal Overview

  A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and how you may expect to use each.

  Tags:

  • Account Management
  • Platform Information
  • Site Setup

  View article
• Server and Browser Cache

  Caching can make your site fast but seeing your changes quickly can be difficult. Learn about WP Engine server caching and how to purge cache.

  Tags:

  • Cache
  • Performance
  • User Portal

  View article
• Copy an Environment Using Push or Pull

  Learn how to push one WP Engine environment to another using the "Copy Environment" tool in the WP Engine User Portal.

  Tags:

  • User Portal
  • WP Migrate

  View article
• Performance Insights

  We've done a lot of work to understand performance. We’ve added a report with key metrics and review why each is important.

  Tags:

  • Analytics
  • Performance
  • Traffic

  View article
• SSH Gateway

  WP Engine's SSH Gateway allows you to securely connect to a site without the WordPress interface. Learn how SSH Gateway works and how to securely connect.

  Tags:

  • CLI
  • Development
  • SSH

  View article
• Point DNS for Your Domain Name to WP Engine

  Learn how to point DNS for your domain to WP Engine automatically, or manually using CNAME flattening or A records.

  Tags:

  • AI
  • Cloudflare
  • DNS

  View article
• Account-Level Performance Insights

  The account-level performance insights page gives you an overview of the health and performance for all sites on a single account.

  Tags:

  • Performance
  • User Portal

  View article
• User Portal Domain Management

  Learn how to add a domain to an environment in the User Portal, what each domain status means, and what issues may arise.

  Tags:

  • DNS
  • User Portal

  View article
• Sites and Environments

  Learn how to create and use Sites as well as Production, Staging and Development environments to enhance the development workflow.

  Tags:

  • Site Setup
  • User Portal

  View article