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Performance Insights
We've done a lot of work to understand performance. We’ve added a report with key metrics and review why each is important.
User Portal
Go Live Checklist
The process of “going live” refers to the process of building out your website and making it publicly accessible on a custom domain name. You can easily track these steps with the “go…
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Error Logs and Common Errors
Learn how to access and troubleshoot WordPress website errors using the WP Engine error logs. Individual PHP error entries explained.
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User Portal Domain Management
Learn how to add a domain to an environment in the User Portal, what each domain status means, and what issues may arise.
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WP Engine Plan and Product Extension Management
Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal
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Smart Plugin Manager (SPM)
Smart Plugin Manager keeps your site secure by keeping plugins up-to-date. Learn about Smart Plugin manager, how to enable it and how change the settings.
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Point DNS for Your Domain Name to WP Engine
Learn how to point DNS for your domain to WP Engine automatically, or manually using CNAME flattening or A records.
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User Portal Overview
A complete feature list of the WP Engine User Portal. Here you will find a brief explanation of every feature and how you may expect to use each.
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User Portal Account Users and Roles
Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.
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Move a Domain Between Environments
Learn how to move your domain from one environment to another. Follow these steps to ensure all steps are done correctly and ensure minimal downtime.
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WP Engine’s AI Support Technology
Learn how best to interact with WP Engine's AI-powered Conversational Search and Virtual Assistant for Support.
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Single Sign-On (SSO) for WP Engine User Portal
SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.
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