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eCommerce Performance Pack
Our eCommerce Performance Pack can be purchased for individual sites and can greatly improve your store's performance and user experience.
Troubleshooting
Support Articles
Page 1 of 3. Showing 1 through 12 of 34 support articles.
Support Channels and Scope of Support
To ensure you get the most out of your WP Engine Support experience, this article will help you understand the scope of the WP Engine Support Team.
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Performance Insights
We've done a lot of work to understand performance. We’ve added a report with key metrics and review why each is important.
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Google PageSpeed Insights for WordPress
Learn what Google PageSpeed Insights is and how to use it with WordPress. We'll also cover recommendations to improve your Performance Score.
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500 Internal Server Error
Learn what a 500 Internal Server Error is, what causes them, and how to resolve these errors should you encounter them.
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Error Logs and Common Errors
Learn how to access and troubleshoot WordPress website errors using the WP Engine error logs. Individual PHP error entries explained.
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CAA Records for SSL
We explain the need for CAA records, how to verify whether your DNS provider supports them, and how to set up a new CAA record.
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Facebook OpenGraph Debugger
We explain how to use Facebook's OpenGraph Object Debugger to resolve issues sharing content on Facebook.
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502 Bad Gateway Error
Learn what a "502 Bad Gateway" error is, what causes it, and how to resolve and prevent further 502 errors.
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PHP Upgrade Guide
Upgrading PHP will improve the performance and security of a WordPress website. Learn about manual and automatic PHP upgrades on WP Engine.
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Using a Reverse Proxy with WP Engine
Learn what a reverse proxy is, how it works, how WP Engine uses it, and how and when to it's ok to use a reverse proxy service with WP Engine.
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Troubleshooting a WordPress Website
If you run into errors on your WordPress site you will need to troubleshoot. Learn how to diagnose and correct errors like a WP Engine Support tech.
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