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Troubleshooting a WordPress Website
If you run into errors on your WordPress site you will need to troubleshoot. Learn how to diagnose and correct errors like a WP Engine Support tech.
Troubleshooting
Support Articles
PHP Upgrade Guide
Upgrading PHP will improve the performance and security of a WordPress website. Learn about manual and automatic PHP upgrades on WP Engine.
Unexpected End of File Error
Learn what causes the "unexpected end of file" error, and how to approach resolving issues caused by this error.
White Screen of Death Error (WSOD)
Learn how to resolve an error in which you see only a blank white screen with WordPress, often known as the "White Screen of Death" (or WSOD).
Allowed Memory Size Error
Learn what causes errors regarding Allowed Memory Size, how to troubleshoot, and how to resolve these errors should you encounter them.
500 Internal Server Error
Learn what a 500 Internal Server Error is, what causes them, and how to resolve these errors should you encounter them.
About ORDER_BY_RAND()
Learn how to enable ORDER_BY_RAND() in MySQL queries, why we disable it, and important performance information to know when using it.
Using a Reverse Proxy with WP Engine
Learn what a reverse proxy is, how it works, how WP Engine uses it, and how and when to it's ok to use a reverse proxy service with WP Engine.
Using SSH Gateway to Troubleshoot a Website
Learn how to use SSH Gateway to troubleshoot and solve problems like: site errors, misconfigurations, debug logging, and search/replace.
