Accounts & Billing

Support Articles

Page 1 of 2. Showing 1 through 12 of 21 support articles.

• Automatic Server Migration and Server Resizing for Plan Changes

  Changing your plan is a great way to scale your business or adjust your resources to better fit your current needs. For some plan changes, a migration to a new server, or a…

  Tags:

  • Account Management
  • Server

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• WP Engine Plan and Product Extension Management

  Learn how to change your plan and make adjustments to your add-ons, or change your billing recurrence using the WP Engine User Portal

  Tags:

  • Account Management
  • Billing
  • User Portal

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• Support Channels and Scope of Support

  To ensure you get the most out of your WP Engine Support experience, this article will help you understand the scope of the WP Engine Support Team.

  Tags:

  • Troubleshooting

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• User Portal Account Users and Roles

  Learn all about WP Engine User Portal users, how to manage their permissions and log User Portal activity.

  Tags:

  • Account Management
  • Billing
  • Security

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• Pay for WP Engine Services in a Local Currency

  WP Engine offers the ability to pay your subscription fee in a local currency. Learn which currencies are supported and how to pay with them.

  Tags:

  • Account Management
  • Billing

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• Single Sign-On (SSO) for WP Engine User Portal

  SSO for WP Engine allows you to use your own identity provider to authenticate User Portal logins. Learn how it works and how to enable it for your domain.

  Tags:

  • Security
  • SSO
  • User Portal

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• Reset User Portal Login

  The WP Engine User Portal is where you manage settings and features for your WP Engine sites. Learn how to reset your WP Engine User Portal password.

  Tags:

  • Account Management
  • User Portal

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• WP Engine Monthly Report

  Learn about the Monthly Report WP Engine provides for our Premium and Premium-Plus customers.

  Tags:

  • Analytics
  • Email
  • Performance

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• WP Engine Billable Visits

  Learn what we count as billable visits for your plan, how we calculate billable visits, and why your visits may differ from Google Analytics.

  Tags:

  • Analytics
  • Bots
  • Traffic

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• United States Sales Tax

  Find answers to commonly ask questions about United States taxes and what they mean for your relationship with WP Engine.

  Tags:

  • Account Management
  • Billing

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• WP Engine Billing Invoice Overview

  Learn how to find and update your account information and billing details using the Billing page in your WP Engine User Portal.

  Tags:

  • Account Management
  • Billing
  • User Portal

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• Update Payment for Delicious Brains and Advanced Custom Fields

  Learn how to update your payment method for Delicious Brains and Advanced Custom Fields.

  Tags:

  • Account Management
  • AI
  • Billing

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