Miss Biscuit builds a strong foundation for eCommerce growth
Chromatix rebuilt Miss Biscuit’s ecommerce foundation on WP Engine, fixing stability issues during high-demand events.
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41%
decrease in total load time
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40%
increase in speed index
Client ProfileA cookie-decorating brand outgrows its platform
- Client Site
- missbiscuit.com.au (opens in a new tab)
- Industry
- Food
- Products
Miss Biscuit grew from a home-based cookie-decorating business into two Melbourne retail locations and a busy online store selling classes and supplies.
Agency ProfileLeading platform migration and UX upgrades
Chromatix, an award-winning Australian conversion and web design agency, led Miss Biscuit’s platform migration and ongoing UX improvements.
Established in 2009, we are a multi-award winning web design agency with 70+ awards based in Melbourne. We create highly engaging custom websites that make your phone ring.
- Agency Site
- chromatix.com.au (opens in a new tab)
- Agency Partner
- Preferred Partner
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The ChallengeCrashing at the worst possible moment
Miss Biscuit’s site would crash shortly after promotional emails went out, right when demand and revenue opportunity were highest.
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The SolutionA stable foundation, built to handle demand
Chromatix moved Miss Biscuit to WP Engine’s eCommerce platform for a stable, scalable foundation, then turned its focus to upgrading UX elements across the site.
Since the migration, Miss Biscuit has maintained 100% uptime through its highest-demand promotional events — the crashes that once followed every email send are gone. Additionally, load times decreased by 41%, and speed index increased by 40%.
Finding the right trusted partner is essential to achieve amazing results.
Director, Chromatix


